artists

 

 

 

soundtracks

 

 

 

soundtracks

 

Saturday December 4thMEMBERS EQUITY STADIUM, PERTH
Tickets available @ Ticketmaster
ph: 136 100 www.ticketmaster.com.au
$89:90 plus bf

 

Monday December 6thADELAIDE ENTERTAINMENT CENTRE, ADELAIDE
Tickets available @ Ticketek
ph: 132 849 www.ticketek.com.au
$89:90 plus bf

 

Wednesday December 8thSIDNEY MYER MUSIC BOWL, MELBOURNE
Tickets available @ The Arts Centre
ph: 1300 182 183 www.theartscentre.com.au
or Ticketmaster
ph: 136 100 www.ticketmaster.com.au
$89:90 plus bf

 

Saturday December 11thTHE DOMAIN, SYDNEY
Tickets available @ Ticketmaster
ph: 136 100 www.ticketmaster.com.au
$95:00 plus bf

 

Monday December 13thRIVERSTAGE, BRISBANE
Tickets available @ Ticketmaster
ph: 136 100 www.ticketmaster.com.au
$89:90 plus bf

 

Tickets for all shows are on sale Friday June 4th

 

 

Universal MUSIC Australia - Privacy Policy

 

Universal Music Australia Pty Limited ("UMA") respects the privacy of the individuals it deals with, and is committed to complying fully with its obligations under the National Privacy Principles ("NPPs"), which are contained in the Federal Privacy Act 1988 ("Privacy Act"). The NPPs govern how organisations like UMA handle personal information.

 

"Personal information" is information or opinion about an individual that identifies the individual, or from which it is reasonably possible to determine the individual’s identity.

 

This Policy outlines the types of personal information UMA collects and explains how it collects, uses, discloses and holds that information. The Policy also explains how you can gain access to personal information that UMA holds about you and provides contact details for UMA. Finally, the Policy sets out the way UMA handles personal information online (ie. on the Internet) and how UMA uses and discloses personal information that it collects about individuals it deals with in the context of its business activities and relationships (our "business contacts").

 

1. How does UMA Collect Personal Information?

 

UMA is one of Australia’s largest producers and distributors of entertainment goods and services, including CDs and DVDs. For the purposes of this Policy, these are referred to as "our goods and services".

 

UMA collects personal information in a number of different ways. The most common ways in which UMA collects personal information, and the purposes for which that information is collected, are as follows:

 

  • Personal information is collected from artists and their agents, for the purpose of maintaining UMA's relationship with those individuals and performing its contractual obligations and responsibilities.

 

  • Personal information is collected from application forms (including on UMA websites) when individuals apply to become members of clubs run by UMA. This information is collected for the purpose of providing news, information, offers and other services to members in accordance with the terms and conditions of the club.

 

  • Personal information is collected from competition entries and other promotions, for the primary purpose of running the competition or promotion and contacting the winner(s), and, if entrants/applicants do not tell UMA otherwise, for the purpose of sending information, news and offers in relation to its goods and services.

 

  • Personal information is collected from order forms when UMA's goods and services are ordered by distributors and retailers, for the purpose of fulfilling the order and delivering the goods, and to maintain its relationship with the individual concerned.

 

  • Personal information is collected from telephone, email, written and in-person inquiries directed to UMA, for the purpose of responding to the inquiries.

 

  • Personal information is collected from UMA's business contacts, including from contracts and business cards, when they enter into transactions with UMA or otherwise interact with UMA in a business context.

 

  • Personal information may be collected from UMA websites through automatic processes such as cookies, as discussed in section 8 below.


The remainder of this Policy focuses particularly on how UMA handles personal information about individuals who are consumers of its goods and services or who visit UMA websites. However, as noted above, UMA also handles information about people who do not fall within these categories:

 

  • UMA handles personal information about artists (eg. musicians, actors, directors, software programmers and graphic designers) whose work is published and/or distributed by the UMA. Except where the Policy says otherwise, this personal information is generally handled in the same way as the personal information of consumers.

 

  • UMA also handles personal information about its business contacts (eg. its suppliers, distributors and retailers). How UMA handles the personal information of its business contacts is discussed in section 7 below.

 

2. What Personal Information does UMA Collect?

 

If you ask UMA to provide you with goods or services, sign up to join one of its clubs, or submit a competition entry form, UMA will ask you to provide your name and contact details such as telephone number, postal address and email address. UMA may also ask you for some additional information such as your age and entertainment preferences (eg. what type of music you prefer).

 

3. How is Personal Information Used?

 

The primary purpose for which UMA collects personal information is so that it can provide you with its goods or services (including the membership services for any clubs you join). UMA also uses this personal information to manage its relationship with you, communicate with you effectively and identify which of its goods and services may interest you in the future.

 

However, UMA does not collect information it does not need. For example, UMA does not collect sensitive information (such as information about your health or political beliefs) because it does not need it in order to provide you with its goods or services.

 

If at any time you do not wish to be notified about goods, services or promotions offered by UMA, or if you don’t wish to receive any further communications from UMA, please let UMA know and it will respect your wishes. Details of how to contact UMA are set out in section9 below.

 

4. Will Personal Information be Given to Anyone Else?

 

Generally, UMA will not disclose personal information to individuals or organisations outside UMA without your consent. However, in the circumstances described below, personal information may be disclosed outside UMA.

 

(a) Outsourcing

 

From time to time, UMA may provide information to other companies within the Universal Group that perform certain functions on its behalf. Any personal information transferred between Universal Group companies in such circumstances will be handled in accordance with the NPPs and this Policy.

 

UMA may also disclose personal information to third parties to whom it contracts out specialised functions (eg. mailing houses, printing companies and event organisers). For example, when UMA conducts a promotion, it may enter into a contractual arrangement with a mailing house, which will be subject to a contractual obligation to distribute on UMA's behalf information about its products, services or promotions.

 

If UMA does disclose personal information to third party contractors under outsourcing or contracting arrangements, UMA will take steps to ensure that those contractors:

 

  • handle your personal information consistently with the NPPs (regardless of whether they are a small business, or would otherwise be exempt from the Privacy Act);

 

  • only use your personal information in order to provide the specific services or to perform the specific functions required by UMA; and

 

  • store your personal information securely, and only for as long as is necessary to provide the required services or perform the required functions.

 

(b) Disclosures required or permitted by law

 

UMA may also disclose personal information without your consent if it is required to do so by law, or if the disclosure is permitted under the Privacy Act.

 

(c) Transfer of personal information overseas

 

As part of a large international entertainment group, from time to time UMA transfers personal information to overseas companies, both in the Universal Group and externally. For example, this may occur in the course of booking overseas tours for artists contracted to UMA, or when we store personal information about customers, club members and competition entrants on servers that are hosted by a Universal Group or external company offshore.

 

If UMA does transfer your personal information overseas, we will take steps to ensure your personal information is given the same privacy protection in the destination country as it receives here in Australia.

 

5. Access and Correction of Personal Information

 

Under the Privacy Act, you generally have a right to seek access to the personal information that UMA holds about you, although there are some circumstances in which it is permitted or required to withhold access to some or all of that personal information. You also have the right to ask UMA to correct personal information about you that you think is inaccurate, incomplete or out of date.

 

If you wish to exercise your right under the Privacy Act to seek access to the personal information UMA holds about you, UMA asks that you make a request in writing to its Privacy Officer (contact details are set out in section 9 below). Your request should state whether you are seeking access to all the personal information UMA holds about you or to particular personal information (in which case you should specify that in your request). You should also provide some form of identification (eg. a photocopy of your driver’s licence or passport) so UMA can verify that you are the person to whom the personal information relates. You should also include details of how UMA can contact you in case it needs to discuss your request. If you need more information before making a formal request for access, please contact UMA's Privacy Officer, who can explain how UMA will handle your access request and assist you in making that request.

 

UMA will assume (unless you tell it otherwise) that your request relates to UMA's current records about you. These current records will include personal information about you which is included in UMA's databases and in paper files, and which may be used by UMA on a day to day basis. To provide you with access to current personal information, UMA will ordinarily provide you with a print-out of the relevant personal information from its databases, or with photocopies of records which are held only on paper files. If personal information about you (eg. your name and address details) is duplicated across different databases, UMA will generally provide you with only one printout of this information. Ordinarily, UMA will not charge you for the cost of providing this type of access to its records, and it will generally respond to access requests of this type within 30 days of receiving your request.

 

For legal and administrative reasons, UMA may also store records containing personal information in its archives. You may seek access to the records held by UMA which are not current records, but if you do so, UMA may charge you for the cost of providing access. It may also take UMA longer to respond to your request. Please contact the Privacy Officer to discuss your requirements.

 

If you think that any of the personal information UMA holds about you is not accurate, complete or up to date, please provide UMA's Privacy Officer with your request for correction (contact details are set out in section 9 below). It is UMA's policy to consider and respond to any requests for correction within 30 days of receiving the request.

 

If UMA agrees that your personal information is not accurate, complete and up to date, UMA will correct it for you. If it does not agree with your view, UMA will provide you with reasons for its view, and will provide you with an opportunity to make a statement of your view and have it included with the information.

 

6. Storage and Security of Personal Information

 

UMA takes steps to protect the personal information it holds from such risks as loss or unauthorised access, destruction, use, modification or disclosure. UMA only allows authorised personnel to access personal information, and it is a condition of employment with UMA that its employees maintain the confidentiality of personal information.

 

7. Business contact information

 

UMA collects a range of personal information about individuals from its business dealings with them, and with the organisations they work for. UMA's policy is to only use and disclose this business contact information for purposes related to the business context in which the information was collected.

 

Individuals are entitled to access and request correction of personal information held about them in their business capacity (see section 5 above).

 

8. Online Privacy Issues

 

UMA will apply this policy to all personal information it handles, whether collected online or otherwise. To the extent that this Policy applies to online privacy issues, it is to be read as forming part of the terms of use for UMA websites. This clause 8 is intended to provide more information about privacy for the users of UMA websites.

 

(a) Online collection of personal and non-personal information

 

As outlined in section 1 above, UMA collects personal information through UMA websites when you sign up to join one of its clubs or when you contact UMA through its online inquiry forms.

 

UMA's websites may also collect other information that may or may not be personal information. For each visitor to UMA's website, its server automatically recognises and stores your "address" (eg.your domain name or Internet protocol address), the type of Internet browser you are using, the address of the site that "referred" you to UMA's website and clickstream data.

 

In addition, UMA's website uses cookies to track usage of its web site. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies may mean that not all the functions on the website are available to you. UMA uses cookies for tracking the statistics of its website. This allows UMA to better understand its users and improve the layout and functionality of its website. This tracking is conducted in such a way as to ensure the anonymity of visitors to UMA's websites. While the cookie may identify your computer, it should not identify you.

 

(b) Links to other websites

 

Sometimes UMA's websites contain links to third party websites for your convenience and information. You should be aware that when you access a non- UMA website, UMA is not responsible for the privacy practices or policies of that site. UMA suggests that you review the privacy policy of each site you visit, especially if you intend to provide any personal information via the site.

 

9. How to Contact UMA

 

If you have any questions or comments about this privacy policy, if you wish to access any personal information UMA holds about you, or if you wish to make a complaint about how UMA has handled personal information about you, please contact UMA's Privacy Officer (who is its Head of Human Resources) by one of the following methods:

 

  • by telephone: (02) 9207 0525; or

 

  • by facsimile: (02) 9241 1497; or

 

  • by email: janine.ashton@umusic.com; or

 

  • by letter: 25 Hickson Road, Millers Point, New South Wales, 2000.

 

10. Changes to this Privacy Policy

 

This privacy policy may change from time to time. This policy was last updated on 30 May 2007.